Phone Service

Basic Local Service

Arkwest offers everyday low rates for basic local service

$20.00 / month Residential

SUBSCRIBER LINE CHARGE $6.50

911 SURCHARGE $2.40

$28.90 OTHER TAXES AND SURCHARGES APPLY

 

$22.56 / month Business

SUBSCRIBER LINE CHARGE $6.50

ACCESS RECOVERY CHARGE $3.00

911 SURCHARGE $2.71

$32.53 OTHER TAXES AND SURCHARGES APPLY

Local service can usually be turned on within 1 to 2 days of ordering, if facilities (telephone cables) and no construction is required.

local service rates Exclude taxes and surcharges

Add nation-wide long distance for as low as 14 ¢ / minute.

Long Distance

1+ Long Distance

Traditional direct long distance antime, day or night.

14 ¢/minute (within 48 contiguous states)

30 ¢/minute (Alaska and Hawaii)

800 Service – Your own personal 800 number for just $8 a month plus calls.

15 ¢/minute (within 48 contiguous states)

43 ¢/minute (Alaska)

30 ¢/minute (Hawaii)

30 ¢/call surcharge for calls originating from a payphone.

*All rates shown in this listing are intended for Arkwest customers using retail services provided by Arkwest only, and are not for resale by any person or entity other than Arkwest in any form. Arkwest does not guarantee these prices for any particular time frame, and reserves the right to change this pricing for any reason it deems necessary at any time without notice.

Calling Options

Optional Calling Plans

When you sign up for long distance services from Arkwest, you can create the communications package to best fit your needs. Unless noted, packages require a one-time setup charge of $8 for residential customers and $12 for businesses.

Except for the Intra-Company Optional Calling Plan, these plans are available within the Arkwest calling zone.

“1” + Saver 600 Minute Plan

Perfect for frequent dialers. This plan gives you 600 minutes a month within your local toll area with additional minutes for only 10¢ per minute.

$60.00/month

Circle Saver Plan

Available to both residential and business customers, get your first 60 minutes of calls for a low monthly rate and all additional minutes at a reduced rate of 10¢ per minute.

$6.00/month

41-mile circle may not cross the boundaries of your local toll area.

Designated Number Plan

For when you call one number… a lot. This plan gives you 200 minutes for a designated phone number within your local toll area. Any additional minutes are just 10¢ per minute.

$15.00/month

Extended Community Saver

Push your limits with our Extended Community Saver, available with either 60 or 300 base minutes with additional minutes at 65¢/minute. You choose one extended community, we do the rest.

60 minutes
Residence $3.60/month
Business $4.60/month

300 minutes
Residence $18.00/month
Business $20.00/month

Here’s how you choose:

From You may choose
Casa Russellville or Morrilton
Plainview Dardanelle or Russellville
Bluffton Dardanelle or Russellville
Havana Russellville or Booneville
Ola Russellville or Dardanelle
Belleville Dardanelle or Russellville
Danville Dardanelle or Russellville

Intra-Company Optional Calling Plan

Providing you with 7-digit dialing for all calls within the Arkwest Communications telephone service area. It’s simple—exactly the way you want it to be.

Residence $1.90/month
Business $2.90/month
Centrex $1.90/month

All charges are per line.
Centrex requires a 10-line minimum and a one-time service charge of $2.

Rural Saver Plan

Available only to our residential customers, this plan gives you 240 minutes of call time within your 41-mile circle. And, there’s no setup charge when you sign up.

Residence $1.49/month

If you are an Arkwest long distance telephone customer, whether you choose optional calling plans or not, you can add additional custom calling features to your long distance service.

E-mail: arkwestinfo@phirelink.com

Voicemail Plans

Description Silver Package Gold Package
General Simplest to Use More Features & Options
Typical Applications Residential & Small Business Larger Businesses or Users
(requiring voice menus, automated attendants and complex messaging)
Telephone Access Number 479-XXX-8123
(XXX = Exchange Prefix)
479-XXX-8123
(XXX = Exchange Prefix)
Monthly Charges $4.50 Includes up to 2 sub-mailboxes
$1.00 for each additional sub-mailbox (up to 6 max)
$6.50 Single Mailbox
$4.50 each Centrex with multpile mailboxes
Non-Recurring Charges $2.00 Includes up to 2 sub-mailboxes
$2.00 for each additional sub-mailbox (no limit)
$2.00 Each mailbox and/or menu item
Maximum Messages 50 100
Maximum Message Length (sec) 60 180
New Message Retention (days) 30 30
Saved Message Retention (days) 61 61
E-Mail Notification Y Y
Pager/Phone Notification Y Y
Daily Notification N Y
Multiple Greetings N Y
Retrieve Only Mailbox N Y
Greeting Only Mailbox N Y
Language Prompts English/Spanish English/Spanish
Busy Greeting Y Y
Out Dial Y Y
Undelete Message Y Y
Message Forwarding N Y
Allow Memo Y Y
Message Reply (local only) N Y
Announce Callers Y Y
Full Mailbox Warning Y Y
Auto Play Y Y
Auto Login Y Y
Express Messaging N Y
Automated Attendant N Y

Custom Calling Plans

Arkwest is proud to offer you a diverse array of optional calling features. At home or on-the-go, we keep you connected. And, the more you buy, the better the deal. If you sign up for two or more features, you qualify for the reduced discount rates shown in parentheses.

 

Service Installation Fee Monthly Fee
  Residence Business Residence (Discount) Business (Discount)
Automatic Call Back $5.00 $6.00 $3.00 ($2.00) $4.00/line ($3.00)
Automatic Recall $5.00 $6.00 $3.00 ($2.00) $4.00/line ($3.00)
Call Forwarding $3.00 $5.00 $2.00 ($1.50) $2.50/line ($2.00)
Call Waiting $3.00 $5.00 $2.00 ($1.50) $2.50/line ($2.00)
Call Waiting–Distinct Ring $5.00 $6.00 $3.00 ($2.00) $4.00/line ($3.00)
Caller ID $5.00 $6.00 $4.50 ($3.50) $6.00/line ($5.00)
Caller ID Blocking n/c n/c n/c n/c
Call Trace n/c n/c $6.00/trace $6.00/trace
Remote Call Forwarding $5.00 $10.00 $9.00 ($5.00) $12.00/line ($8.00)
Select Call Acceptance $5.00 $6.00 $3.00 ($2.00) $4.00/line ($3.00)
Select Call Forwarding $5.00 $6.00 $3.00 ($2.00) $4.00/line ($3.00)
Select Call Rejection $5.00 $6.00 $3.00 ($2.00) $4.00/line ($3.00)
Speed Calling 8 $3.00 $5.00 $2.00 ($1.50) $3.00/line ($2.50)
Speed Calling 30 $3.00 $5.00 $2.50 ($2.00) $3.50/line ($3.00)
Teen Service $3.00 $5.00 $2.50 ($2.00) $3.50/line ($3.00)
3-Way Calling $3.00 $5.00 $2.50 ($2.00) $3.25/line ($2.75)
Unknown Number Blocker $.00 $.00 $.00 $.00/line
Voice Mail–Silver
(compare plans)
$2.00 $2.00 $4.50 $4.50/box
Voice Mail–Gold
(compare plans)
$2.00 $2.00 $6.50 ($4.50) $6.50 ($4.50)
Wake Up Service $5.00 $6.00 $3.00 ($2.00) $4.00/line ($3.00)
Warm Line n/c n/c n/c n/c