Phone Service
Basic Local Service
Arkwest offers everyday low rates for basic local service
$20.00 / month Residential
SUBSCRIBER LINE CHARGE $6.50
911 SURCHARGE $2.40
$28.90 OTHER TAXES AND SURCHARGES APPLY
$22.56 / month Business
SUBSCRIBER LINE CHARGE $6.50
ACCESS RECOVERY CHARGE $3.00
911 SURCHARGE $2.71
$32.53 OTHER TAXES AND SURCHARGES APPLY
Local service can usually be turned on within 1 to 2 days of ordering, if facilities (telephone cables) and no construction is required.
local service rates Exclude taxes and surcharges
Add nation-wide long distance for as low as 14 ¢ / minute.
Long Distance
1+ Long Distance
Traditional direct long distance antime, day or night.
14 ¢/minute (within 48 contiguous states)
30 ¢/minute (Alaska and Hawaii)
800 Service – Your own personal 800 number for just $8 a month plus calls.
15 ¢/minute (within 48 contiguous states)
43 ¢/minute (Alaska)
30 ¢/minute (Hawaii)
30 ¢/call surcharge for calls originating from a payphone.
*All rates shown in this listing are intended for Arkwest customers using retail services provided by Arkwest only, and are not for resale by any person or entity other than Arkwest in any form. Arkwest does not guarantee these prices for any particular time frame, and reserves the right to change this pricing for any reason it deems necessary at any time without notice.
Calling Options
Optional Calling Plans
Except for the Intra-Company Optional Calling Plan, these plans are available within the Arkwest calling zone.
“1” + Saver 600 Minute Plan
Perfect for frequent dialers. This plan gives you 600 minutes a month within your local toll area with additional minutes for only 10¢ per minute.
$60.00/month
Circle Saver Plan
Available to both residential and business customers, get your first 60 minutes of calls for a low monthly rate and all additional minutes at a reduced rate of 10¢ per minute.
$6.00/month
41-mile circle may not cross the boundaries of your local toll area.
Designated Number Plan
For when you call one number… a lot. This plan gives you 200 minutes for a designated phone number within your local toll area. Any additional minutes are just 10¢ per minute.
$15.00/month
Extended Community Saver
Push your limits with our Extended Community Saver, available with either 60 or 300 base minutes with additional minutes at 65¢/minute. You choose one extended community, we do the rest.
60 minutes
Residence $3.60/month
Business $4.60/month
300 minutes
Residence $18.00/month
Business $20.00/month
Here’s how you choose:
| From | You may choose |
| Casa | Russellville or Morrilton |
| Plainview | Dardanelle or Russellville |
| Bluffton | Dardanelle or Russellville |
| Havana | Russellville or Booneville |
| Ola | Russellville or Dardanelle |
| Belleville | Dardanelle or Russellville |
| Danville | Dardanelle or Russellville |
Intra-Company Optional Calling Plan
Providing you with 7-digit dialing for all calls within the Arkwest Communications telephone service area. It’s simple—exactly the way you want it to be.
Residence $1.90/month
Business $2.90/month
Centrex $1.90/month
All charges are per line.
Centrex requires a 10-line minimum and a one-time service charge of $2.
Rural Saver Plan
Available only to our residential customers, this plan gives you 240 minutes of call time within your 41-mile circle. And, there’s no setup charge when you sign up.
Residence $1.49/month
If you are an Arkwest long distance telephone customer, whether you choose optional calling plans or not, you can add additional custom calling features to your long distance service.
E-mail: arkwestinfo@phirelink.com
Voicemail Plans
| Description | Silver Package | Gold Package |
| General | Simplest to Use | More Features & Options |
| Typical Applications | Residential & Small Business | Larger Businesses or Users (requiring voice menus, automated attendants and complex messaging) |
| Telephone Access Number | 479-XXX-8123 (XXX = Exchange Prefix) |
479-XXX-8123 (XXX = Exchange Prefix) |
| Monthly Charges | $4.50 Includes up to 2 sub-mailboxes $1.00 for each additional sub-mailbox (up to 6 max) |
$6.50 Single Mailbox $4.50 each Centrex with multpile mailboxes |
| Non-Recurring Charges | $2.00 Includes up to 2 sub-mailboxes $2.00 for each additional sub-mailbox (no limit) |
$2.00 Each mailbox and/or menu item |
| Maximum Messages | 50 | 100 |
| Maximum Message Length (sec) | 60 | 180 |
| New Message Retention (days) | 30 | 30 |
| Saved Message Retention (days) | 61 | 61 |
| E-Mail Notification | Y | Y |
| Pager/Phone Notification | Y | Y |
| Daily Notification | N | Y |
| Multiple Greetings | N | Y |
| Retrieve Only Mailbox | N | Y |
| Greeting Only Mailbox | N | Y |
| Language Prompts | English/Spanish | English/Spanish |
| Busy Greeting | Y | Y |
| Out Dial | Y | Y |
| Undelete Message | Y | Y |
| Message Forwarding | N | Y |
| Allow Memo | Y | Y |
| Message Reply (local only) | N | Y |
| Announce Callers | Y | Y |
| Full Mailbox Warning | Y | Y |
| Auto Play | Y | Y |
| Auto Login | Y | Y |
| Express Messaging | N | Y |
| Automated Attendant | N | Y |
Custom Calling Plans
Arkwest is proud to offer you a diverse array of optional calling features. At home or on-the-go, we keep you connected. And, the more you buy, the better the deal. If you sign up for two or more features, you qualify for the reduced discount rates shown in parentheses.
| Service | Installation Fee | Monthly Fee | ||
| Residence | Business | Residence (Discount) | Business (Discount) | |
| Automatic Call Back | $5.00 | $6.00 | $3.00 ($2.00) | $4.00/line ($3.00) |
| Automatic Recall | $5.00 | $6.00 | $3.00 ($2.00) | $4.00/line ($3.00) |
| Call Forwarding | $3.00 | $5.00 | $2.00 ($1.50) | $2.50/line ($2.00) |
| Call Waiting | $3.00 | $5.00 | $2.00 ($1.50) | $2.50/line ($2.00) |
| Call Waiting–Distinct Ring | $5.00 | $6.00 | $3.00 ($2.00) | $4.00/line ($3.00) |
| Caller ID | $5.00 | $6.00 | $4.50 ($3.50) | $6.00/line ($5.00) |
| Caller ID Blocking | n/c | n/c | n/c | n/c |
| Call Trace | n/c | n/c | $6.00/trace | $6.00/trace |
| Remote Call Forwarding | $5.00 | $10.00 | $9.00 ($5.00) | $12.00/line ($8.00) |
| Select Call Acceptance | $5.00 | $6.00 | $3.00 ($2.00) | $4.00/line ($3.00) |
| Select Call Forwarding | $5.00 | $6.00 | $3.00 ($2.00) | $4.00/line ($3.00) |
| Select Call Rejection | $5.00 | $6.00 | $3.00 ($2.00) | $4.00/line ($3.00) |
| Speed Calling 8 | $3.00 | $5.00 | $2.00 ($1.50) | $3.00/line ($2.50) |
| Speed Calling 30 | $3.00 | $5.00 | $2.50 ($2.00) | $3.50/line ($3.00) |
| Teen Service | $3.00 | $5.00 | $2.50 ($2.00) | $3.50/line ($3.00) |
| 3-Way Calling | $3.00 | $5.00 | $2.50 ($2.00) | $3.25/line ($2.75) |
| Unknown Number Blocker | $.00 | $.00 | $.00 | $.00/line |
| Voice Mail–Silver (compare plans) |
$2.00 | $2.00 | $4.50 | $4.50/box |
| Voice Mail–Gold (compare plans) |
$2.00 | $2.00 | $6.50 ($4.50) | $6.50 ($4.50) |
| Wake Up Service | $5.00 | $6.00 | $3.00 ($2.00) | $4.00/line ($3.00) |
| Warm Line | n/c | n/c | n/c | n/c |
