Contact Us
Get in touch.
Have a question, concern, or suggestion? Send us a message. We always aim to provide superior customer service.
Call Us
985.605.0808
Agents available Monday – Friday
9:00 AM to 5 PM ET
Email Us
info@phirelink.com
Troubleshooting? Account question? Don’t hesitate to reach out.
Louisiana Offices Near You
Farmerville
627 Olin Hills Road
Farmerville, LA 71241
Slidell
101 Production Drive, Suite E
Slidell, LA 70460-4674
You have questions. We have answers.
What is Fiber Internet?
Fiber Internet is a type of high-speed internet connection that uses fiber-optic cables to transmit data at incredible speeds. These cables are made of thin strands of glass or plastic that carry data using pulses of light.
Why should I choose Fiber Internet?
Fiber Internet offers faster and more reliable connections compared to traditional broadband services. It provides higher bandwidth, lower latency, and is ideal for activities such as streaming, gaming, video conferencing and more.
How does Fiber Internet differ from DSL or Cable Internet?
Fiber Internet uses fiber-optic cables, which transmit data using light signals. This results in faster speeds and more consistent performance compared to DSL or Cable Internet, which use copper or coaxial cables.
Is PhireLink available in my area?
To check the availability of PhireLink in your area, please input your address here. We continually expand our coverage to bring high-speed internet to more locations.
What internet speed options are available?
We offer a range of internet speed options to suit your needs. Our packages include various speeds, allowing you to choose the plan that best fits your online activities. Please visit our Residential and Business pages for more information.
How can I sign up for PhireLink?
You can sign up for PhireLink on our website or by contacting our customer support. Our representatives will guide you through the process and help you choose the best plan for your requirements.
Is Fiber Internet secure?
Fiber Internet is inherently secure due to the nature of its technology. The data transmitted through fiber-optic cables is difficult to intercept, providing a more secure internet connection.
What is the installation process for PhireLink?
Our professional technicians will handle the installation process. They will install the necessary equipment and ensure that your connection is up and running smoothly.
Do you offer bundle packages with TV and phone services?
We do not currently offer bundle packages with TV and phone services.